Inclusion Jobs

Summary

Veteran’s preference does not apply to DHA recruitment. Click on “Learn more about this agency” button below for more information. The primary purpose of this position is to provide Equal Employment Opportunity (EEO) advice regarding processes, rights and responsibilities, complaint processing, and mediation, facilitation, and other conflict resolution services to military members, civilian employees, supervisors, and management.

Duties

• Processes inquiries into complex and difficult informal and formal complaints; observes the distinct policies and procedures required for civilian and military personnel. Determines training requirements and organizes classes and seminars for all counselors and supervisory personnel on a periodic basis to maintain current and full understanding of the latest directives from higher headquarters. Uses Alternative Dispute Resolution (ADR), including mediation, facilitation, other dispute resolution techniques, and/or a combination of techniques for assigned workplace disputes which are complex, require determination of multiple cause and effect relationships, and involve concerned parties who are reluctant to cooperate. Conducts Unit Climate Assessments (UCA) and prepares and submits reports with recommendations; plans or participates in planning the UCAs.

Qualifications

Experience requirements are described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Administrative and Management Positions..https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=Group-Standards Specialized Experience: Applicants must have at least 1 year (52 weeks) of specialized experience at the next lower broadband NH-01, equivalent to the next lower grade GS-04 or equivalent in other pay systems. Specialized experience includes processing a variety of difficult and complex Equal Employee Opportunity (EEO) and Military Equal Opportunity (MEO) cases requiring thorough and detailed knowledge of program methods and techniques used in fact-finding, analysis, and resolution; identifying complex equal opportunity problems and developing concrete recommendations; and providing a wide variety of advice regarding processes, rights and responsibilities, unusual complaint processing, and mediation, facilitation, and/or other conflict resolution services to military members, civilian employees, supervisors, and management. Ideal Candidate: The ideal candidate is an Equal Opportunity Specialist who has attended and successfully completed the Defense Equal Opportunity Management Institute (DEOMI) Equal Opportunity Advisor Program and has demonstrated ability to successfully process both civilian and military inquiries into formal and informal complaints of unlawful discrimination. Seeking a strong, self-motivated performer capable of seamlessly integrating into a fast-paced team environment with significant task saturation. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: Knowledge of federal equal employment opportunity program laws, regulations, principles, concepts, UCMJ articles, Executive Orders, Presidential Proclamations, court decisions, methodology, and complaint processing for civilian employees and military members. Knowledge of regulations, laws, policies, and procedures pertaining to the dispute systems and the processes involved with negotiated appeal and grievance procedures, EEO discrimination complaints, MEO complaints, disciplinary and adverse action procedures, and current trends and developments associated with ADR to include mediation. Knowledge of the specifics of some federal personnel administration regulations, principles, policies, operations, and practices for civilian personnel programs including special emphasis employment, the military personnel systems, and the structure and functions of federal agencies. Skill in fact-finding and analysis of a variety of facts and opinions concerning controversial complex issues by determining meaning, relevancy, and significance of a large body of complex and interrelated pieces of information from many sources to include identification of interests of disputing parties, weighing evidence, identifying problems, making conclusions and recommendations, and reporting and presenting findings. Skill in advising and counseling on EEO and MEO programs, compliance and enforcement, and requiring the interpretation and explanation of a body of laws, regulations, policies, procedures, and practices. Ability to establish effective working relationships with managers, supervisors, specialists, employees, and military members and persons outside the the agency such as EO specialists and community organization representatives. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.