Intercultural Communication:
Interacting Effectively Across Cultures

Best Seller! To be successful in today’s increasingly diverse workplace, you need to train your employees how to communicate across cultural diversity. Intercultural Communication: Interacting Effectively Across Cultures is a complete training program to help your people avoid misunderstandings and communicate more effectively with other cultures.

Benefits: With this expert training program, you’ll get the answers to these essential issues and many more:

• Why some cultures might avoid giving straight answers
• How to understand what’s really being said
• How to read body language and nonverbal business communication
• How to know when ‘yes’ might really mean ‘no’
• What topics might be offensive and disrespectful with other cultures
• Why some cultures prefer to avoid touching, eye contact, etc.
• How to overcome language barriers and avoid translation disasters

With Intercultural Communicating: Interacting Effectively Across Cultures, you will:

• Enjoy turnkey solutions: just pop in a DVD! Support materials make training even easier
• Create dynamic learning: break up live training with colorful, engaging visuals
• Provide outside expertise: our real-life scenarios are backed by a who’s who of content experts
• Use visual learning: bring topics to life to achieve faster, more effective learning

Formats:

• DVD
• Length: 45 min.
• Genre: Docudrama; expert commentary, location footage and vignettes.

Support Materials:

• Role plays
• Exercises
• Discussion questions
• Script