Introduction

From What Language Does Your Patient Hurt In?: A Practical Guide to Culturally Competent Care.
Diversity Resources, Inc. Amherst, MA. 2000.

The material provided on the health beliefs and practices of people from diverse ethnic and religious backgrounds is designed to assist managers, EAP professionals, and other health care providers and staff. The material is organized to present relevant information for all non-medical, as well as medical staff, who come into direct contact with people with health care needs.

For example, monthly tips, as well as the more extensive discussion of health beliefs and practices, will be helpful to managers and HR staff, and office personnel in understanding and supporting the health care needs of patients from diverse backgrounds.

The intent of this material is to provide a useful tool for all non-medical and medical personnel in understanding culturally diverse populations and providing culturally appropriate high-quality care.

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