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Frequently Asked Questions

We offer free previews and free trials to help you choose the right products. But if for any reason you’re unsatisfied, simply contact us within 30 days of purchase for full credit towards any other products on our website.

We happily offer discounts for government, education, and nonprofit. These discounts range from 10% to 20%, and vary by product. We also offer volume discounts when you purchase multiple titles.

All products can be trialed in advance, to ensure your satisfaction. Videos: create a free login, and after login, you’ll be able to preview any video in its entirety. Online Training: for online training programs, simply click the free trial button on the respective product page.

All our training videos are available on streaming or DVD.

Streaming is usually cheaper and more flexible. It’s recommended for training individual employees in multiple locations or at multiple times.

DVD is higher quality, and after purchase you own it forever. DVD is recommended for classroom training, and organizations doing repeat training sessions.

All our streaming videos can be hosted and streamed via your server or ours. Streaming via your server is sometimes less expensive. Streaming via our server is always easier, and usually allows for better compliance tracking.

All our training videos include support materials. The content of these support materials vary, depending on the specific product. Please check the specific product page, for exact details on support materials.

Some of the products we offer are available on other websites. However, with Diversity Resources you’ll always receive fast, friendly service, and the lowest price. And we’re the only distributor that offers a 100% satisfaction guarantee.

We accept all major credit cards, PayPal, checks and bank transfers. We also accept purchase orders, but pre-approval is required.

Overnight shipping deadlines vary by product. We ship from different facilities nationwide. Generally, orders received by 2 pm EST can ship overnight; many products can ship overnight as late as 7 pm. Call (800) 682-1261 for details.

For tech support, simply email diversity@diversityresources.com, we’ll respond promptly.

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