The Four Styles


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The Four Styles

Do you want to be a better communicator? You’re not alone if you’ve ever had a tough time getting through to someone. One of the biggest problems in business today is getting along with others and avoiding miscommunication with others from other cultural backgrounds. And it’s one of the top reasons why most people are limited in their relationships and limited in their ability to communicate well on or off the job.

Scientific research shows that people communicate, think, and behave differently. But, when large numbers of people were analyzed research has shown that they generally fall into four categories called behavior or communication styles:

  • Supportives
  • Emotives
  • Reflectives
  • Directives

In Part One of this three-part video program you’ll learn about these four behavior styles and what’s included in them. Part Two teaches you how to identify these styles in others.

Part Three talks about how to change your behavior to better communicate with others … what is called being FLEX-able – able to flex out of your style and into the other person’s style.

Do you remember the golden rule? “Do unto others as you would have them do unto you.” The golden rule would be great if we were all the same style. But because people are different they want and need to be treated differently.

This program teaches you to become FLEX-able and introduces you to The Platinum Rule – “Do unto others as THEY want to be done unto.”

Program Highlights:

  • Learn about the 4 styles
  • Learn to identify the style of others
  • Learn to be FLEX-able, changing your behavior to better communicate with others
  • Learn from pop quizzes throughout the program to reinforce learning

Program includes:

  • 20-minute DVD
  • Comprehensive Leader’s Guide
  • 10-pack of Participant Guides (Additional Participant Handbooks available for $16.95 each, sold in packages of 10.)
  • SCORM compliant for integration into your e-learning/LMS



  • DVD

Support Materials:

For more information or to order a video, e-mail diversity@diversityresources.com or call (800) 682-1261 .

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  • understanding the challenges of managing multicultural teams in the workplace
  • developing an effective cross-cultural leadership plan
  • finding out how to communicate effectively with other cultures
  • dealing effectively with differences in values and priorities
  • discovering how to build effective working relationships
  • understanding that awareness is a “two-way street”: all cultures need to adapt
  • learning how to bridge differences and create a balanced approach
  • enjoy turnkey solutions: just pop in a DVD! Support materials make training even easier
  • create dynamic learning: break up live training with colorful, engaging visuals
  • provide outside expertise: our real-life scenarios are backed by a who’s who of content experts
  • use visual learning: bring topics to life to achieve faster, more effective learning

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