This handbook is an extension of the very popular Mediation Across Cultures. While Mediation Across Cultures focuses exclusively on mediation as an approach to resolving conflicts that involve a cross-cultural component, this handbook expands on this material to present less formal approaches and skills for people to resolve such conflicts themselves. It contains specific scenarios about cross-cultural conflicts and approaches to resolving these conflicts. Topics and materials include the impact of culture on behavior in a conflict situation; skills for resolving conflicts; a value preference questionnaire; and making talk work.