Best seller! As our world becomes increasingly interconnected, people increasingly encounter problems when communicating with people from other cultures. This can lead to problems ranging from employee frustration and decreased efficiency, to losing billion dollar deals. To succeed today, you must train your employees on cross-cultural communication.

Cross-Cultural Communication: Managing Diversity at Work is a lively, engaging dramatization in which you’ll observe a manager failing to understand her employees and their culture. Her employees only make matters worse by concealing important information.

Benefits of this training program include:

• learning techniques for accurate, effective communication
• discovering the importance of body language
• finding out why some cultures might withhold important information
• realizing how stereotyping can lead to ineffective communication
• understanding that awareness is a “two-way street”: all cultures need to adapt
• learning how to bridge differences and create a balanced approach

Cross-Cultural Communication: Managing Diversity at Work, you will:

• Enjoy turnkey solutions: just pop in a DVD! Support materials make training even easier
• Create dynamic learning: break up live training with colorful, engaging visuals
• Provide outside expertise: our real-life scenarios are backed by a who’s who of content experts
• Use visual learning: bring topics to life to achieve faster, more effective learning

 Cross-Cultural Communication: Managing Diversity at Work is an easy-to-use yet highly effective program that will give your employees the skills they need to communicate with other cultures, understand body language, get accurate information, and much more.

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