Diversity Books and Training Products

Health and Cultural Competence

A Practical Guide to Culturally Competent Health Care

Cross Cultural Activities for Children

25 Activities for Teachers and Students

Resolving Conflict in a Diverse Workplace

A skills-oriented workshop that focuses on conflict as a normal and inevitable part of a changing workplace

Customer Relations and the Diversity Challenge:
A Trainer's Guide

The meaning of "good service" has different connotations in different cultures. The more that service providers know about their customers and culture, the better customer relations will be.

Conflict Resolution Across Cultures

Specific scenarios about cross-cultural conflicts and approaches to resolving these conflicts.