Conflict Resolution Across Cultures:
From Talking It Out to Third Party Mediation
Selma Myers & Barbara Filner
This handbook is an extension of the very popular Mediation Across Cultures.
While Mediation Across Cultures focuses exclusively on mediation as an approach to resolving conflicts that involve a cross-cultural component, this handbook expands on this material to present less formal approaches and skills for people to resolve such conflicts themselves.
It contains specific scenarios about cross-cultural conflicts and approaches to resolving these conflicts.
Topics and materials include the impact of culture on behavior in a conflict situation; skills for resolving conflicts; a value preference questionnaire; and making talk work.
90 pages, paperback
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